Returns & Exchanges

Due to the perishable nature of our farm-fresh products, we are unable to accept physical returns once items have left our facility. If you are unsatisfied with your order or receive a damaged product, we are committed to making it right through a refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging and the specific product concerns within 24 hours of delivery to help us assess the quality issue.

• 2.
  Contact Our Farm Office

  Email our support team at [email protected] with your order number and the photos you captured for immediate review.

• 3.
  Quality Assessment

  Our team will review your claim to determine if the issue was caused by shipping delays, transit damage, or a production oversight.

• 4.
  Resolution Selection

  Once approved, you can choose between an immediate replacement shipment at no extra cost or a full refund to your original payment method.